No, you aren't seeing things. Yes, my upload speed is slower than dial-up and I'm fed up with it.
Try holding a Skype call or VOIP or uploading some files on my VPN. Impossible. My Skype call was more successful on my 3 mobile broadband, than on my "fibre optic" connection.
I've still got about five months of my contract left, but I want to leave now. I complained previously and got this reply backWhich is a load of bollocks. They also agreed to refund one month of charges.I believe most customers are probably only interested in how fast they can download things, rather than upload unless I suppose if you play a lot of online games or have a website where they upload content to it, in which case the upload speed is probably just as important.
It has gradually become worse and now I'm going to leave.
I notice that J6 of their T&Cs says "If Virgin Media Ltd, Virgin Media Entertainment and/or Virgin Media Payments break the terms and conditions of these agreements, you're free to end these agreements ."
Does this mean there is no cancellation fee if I can prove they've broken the agreement? Has anyone had any experience like this and managed to leave before their contract ended?