A guide to selling to CeX and making money
CeX buy, sell and exchange a range of technology and entertainment products including mobile phones, video games, DVDs, BluRay films, computers, digital electronics, vision and music CDs.
There are many instances where you can buy items cheaper on the net and sell it to them for a profit.
Example, currently you can purchase the Band of Brothers BluRay Tin for £15.99 at Play.com Cex will currently buy this for £21 or you can exchange it for a credit voucher to the tune of £22.
The trick with CeX is all about timing. The prices on their website is subject to change daily, even hourly if the offer is hot and has been posted on other forums, you never know when the price might go down so if you spot a bargain, you need to get in there fast!
You are allowed a maximum of 9 of any 1 title per month if you are selling to them online. So going with the example above;
Selling for cash
CeX buy in price (£21 each): £189.00
x9 copies of the BoB Trilogy: £143.91
Postage (Special Delivery): £8.65
Selling for exchange voucher
CeX exchange price (£22 each): £198.00
x9 copies of the BoB Trilogy: £143.91
Postage (Special Delivery): £8.65
Some people prefer to go for exchange vouchers as you can use these to purchase whatever you want from their website, very similar in context to the whole Gamestation trade-in credit thread here; so basically if say you had your eye on an iPod Touch, rather than pay £214 at Argos, you could buy one from CeX for a 16gb model, 2nd generation at their current selling price of £185 and still have £13 left over on your credit note to perhaps buy some cheap BluRays!
So, you’ve spotted a good deal and want to sell to CeX. What do you do first? Well you will need to register/open a sell-to account with them here
Once you are logged in, click on the green tab in the top right hand corner of their website which says ‘Looking to sell? Click here’
Type in the name of the item you want to sell to them and add it to your basket. If you want to increase the quantity, just keep clicking the ‘add to sell basket’ button. Your basket will be shown to you in the corner on the right hand side of the screen and when you have selected how many copies you want to sell to them, click the green ‘sell now’ button directly under your basket.
You will then be taken to a page asking how you want to be paid. Your 4 options are;
- CeX voucher (this is if you are going for exchange only)
- Bank transfer
The best option to select is bank transfer as the turnaround is the fastest and there are no fees. You will be prompted to enter your bank details (perfectly safe and normal).
Your next screen should be asking you what to do with your goods if they should fail. Select the option ‘Return them to me and I will recycle them’.
The next screen will be your address confirmation and your method of chosen payment and what you selected on the previous screen. Click next.
The next screen will be your summary and confirmation. If you are happy with everything, click the ‘Sell Goods Now’ button and you will be given an order number. You can track the status of your order when you log in here
How should I package the goods?
Please package your goods securely in order to prevent damage while in transit. Please do not use shredded paper as a box filler. Please ensure the order number is clearly visible on the outside of the box (preferably written boldly with a marker pen). Please ensure all items within an order are packaged together in one box.
It is very important that you remove all cellophane wrapping on games and DVDs. All application software, as well as PC CD ROM games with limited user registrations, must be in its original box, full retailing packaging and sealed.
Please note: CeX reserve the right to return any parcel that does not have the order number clearly marked on the outside of the box, or if it contains sealed games and DVDs.
This is the address to send to:
Sell to CeX – [Order number goes here]
Hille Business Centre
132a St. Albans Road
What happens if my goods are lost or damaged during transit?
CeX cannot be held responsible for any items which are damaged or lost during transit. We recommend you take out insurance on the delivery of your goods to protect you in the event of this occurring.
For this reason I strongly recommend that if you are sending items to CeX to use Special Delivery or a courier for expensive items. I mainly tend to hold onto items until I have a big enough order to warrant using Special Delivery because it has 2 benefits;
1. Next day delivery guaranteed which is very important here, especially if you want a fast cash turnaround and also because time is of the essence in getting your orders to CeX
2. Minimum insurance of £500 free (with Special Delivery)
Recorded delivery will only cover you up to the price of £39 so it is at your own risk if you post something to them and it doesn’t arrive, not to mention recorded delivery goes in the same bag as ‘normal’ post so your delivery time is not guaranteed.
How long have I got to send you my goods once I placed my order?
Your goods must be received by CeX Ltd at the designated location within five  working days of your order being placed. Quoted prices may vary or orders may be cancelled if goods are not received within this period.
Is there a minimum I can sell to CeX?
There are no minimum units or a minimum value you have to meet on any given order.
CeX have different stages in the way they process your orders. When you have created an order it will usually state ‘Waiting for delivery’. When your order has been received by them, it should change status to ‘Tests passed’ and then if everything was ok it will move to ‘Awaiting payment’. This usually happens on the same day. The next status change will be ‘Payment sent’ and this can vary to happening on the same day as ‘Tests passed’ and ‘Awaiting Payment’ if you are very lucky and it’s not a busy period, to anywhere between 1-7 days later.
The longest I had to wait for the status to change to ‘Cex has paid you’ was 11 days and this was during Christmas, their busiest period. For the most part though, in my experience it is usually 1-2 days after ‘Awaiting Payment’ Once you have reached ‘Cex has paid you’ status you should receive the money in your bank account in 2-3 days and the order will move from ‘Active orders’ to ‘Completed orders’ in your sell-to Cex account.
And that’s it!
CeX terms and conditions in case I may have missed anything out.
Here is an example of one of my recent orders to them;
26/10/09 order created [waiting for delivery]
27/10/09 order posted
28/10/09 received at their end
28/10/09 tests passed
28/10/09 awaiting payment
28/10/09 CeX sent payment
30/10/09 Money received in bank account
I have not sold to CeX in-store but from what I have been told you would need to check in advance whether they have enough cash in their tills for you if you are looking to save on postage and just cash in at a store nearby to you and more often than not, they do not have enough cash and you may be turned away, or you may have to go to their store super early in the morning but again, I have heard that sometimes queues are formed before the store has opened due to other people often trying the same tactic and by the time you get served the cash may have run out.
As stated previously, you are allowed a maximum of 9 of any 1 title per month if you are selling to them online. If you sell more than 9, it is classed as a bulk buy and your final price can be reduced anywhere between 30% - 50%.
You are also only allowed to create 1 account per person. There’s no point trying to open multiple accounts to increase your profit by getting round the 9 items rule by using different e-mail addresses/bank accounts/addresses because when it comes to payment time, if their system flags your account(s) up as linked, they will mark it down as fraud and you will need to explain to them why you have multiple accounts and also you risk your goods being destroyed/having to pay for them to be sent back to you/being blacklisted from selling to them ever again.
Please use this thread to post any bargains/offers you may spot on other websites and stores which can be sold to CeX for a higher value in cash or exchange voucher.
Feel free to ask any questions and I hope you have found this information useful.