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Thread: Insight Into Mystery Shoppers' Work

  1. #11
    Guest
    Monitoring Sale of Tobacco to Underage People

    http://news.bbc.co.uk/1/hi/scotland/7016797.stm

  2. #12
    Guest
    On behalf on RNIB, ensuring changes to Chip N Pin were not detrimental to visually-impaired people

    http://www.rnib.org.uk/xpedio/groups...yshop2006.hcsp

  3. #13
    Guest
    Ensuring call-centres are efficient and customer-aware
    http://www.callcentrehelper.com/what...ping-5606.html

  4. #14
    Guest
    Improving Council Services' to Taxpayers
    http://www.laria.gov.uk/content/features/84/feat3.htm

  5. #15
    Guest
    Association of British Insurers: Improving Standards and Service to People
    http://www.politics.co.uk/campaignsite/association-british-insurers-abi-$366385$4.htm

  6. #16
    Guest
    Customers/consumers' needs always come first in any Mystery Shopping exercise, but staff and employees are commonly rewarded too!
    http://www.charltonhouse.co.uk/our_people/mystery.html

  7. #17
    Guest
    Finding 'Best Practice' for Tourism Board - assessing standard of amenities and infrastructure that visitors have a right to expect
    http://www.uttlesford.gov.uk/news/le...pper+audit.htm

  8. #18
    Guest
    A Visit Wales initiative - Hotels employ Shoppers to assess and improve hotel services to visitors and guests
    http://new.wales.gov.uk/topics/touri...15260/?lang=en

  9. #19
    Guest
    Maintaining and Improving Service Standards by Councils Nationwide. Taxpayers get value for money
    http://www.chester-le-street.gov.uk/...articleid=8870

  10. #20
    Guest
    Assessing Health and social care sectors, where providing service users with the right information is becoming increasingly important

    http://www.communitycare.co.uk/Artic...o-come-by.html
    sara likes this.


 

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