Help

Wondering how it all works? Have a query about Rpoints? You can quickly find answers to frequently asked questions by searching or browsing the topics below. Or if you can't find the answer to your question, feel free to contact the team direct.

Testimonials

Save 30% on your online shopping... Rpoints has a "Highest Cashback Guarantee"

The Sunday Times Testimonial

The Sunday Times, Feb 2007

More testimonials

Frequently Asked Questions

On my points statement, what's the difference between Rebates, Rewards and Referrals

Rpoints offers you "The three Rs" - three different ways to earn points. Rebates are where you spend money (or make some kind of financial commitment) and receive a proportion of this back as cashback. Rewards are where you earn points without spending any money e.g. registering at a partner site. Referrals are for promoting Rpoints to others; either by getting new members to register via your Refer-a-friend link, or by posting an offer or bargain to our forums.

Sometimes, we have to guess whether a transaction should be classed as a Rebate or Reward, based on information provided (such as the Order Value). Don't worry if it seems incorrect for a particular transaction, it doesn't have any effect on the points awarded.

Back to 'Reporting of cashback earned'

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