Frequently Asked Questions
I've received my Amazon vouchers. How do I use them?
We strongly recommend that you apply your voucher code(s) to your Amazon account immediately, even if you don't wish to buy anything just yet.
To apply your voucher codes, visit this link
If you already have an Amazon account, you'll be prompted for the email address and password. If you don't have an account, you'll be able to create one.
Once you've registered / logged in, you'll be prompted to enter your codes so they can be applied to your account. The next time you want to buy something, just select the products and proceed to the checkout as normal.
When prompted for your credit card details, you'll see a message that says something like:
"You have £XX.00 in gift certificates or promotional credit available for use toward this purchase. Would you like to apply it?"
Make sure the box is ticked if you want to redeem your voucher credit against that purchase. Please note, you cannot use the 1-Click shopping method when redeeming a gift certificate.
You will be able to see that the value of your gift certificate has been deducted from the total cost in the order summary. When you have successfully placed your order, the following message will be displayed:
"Thank you--we have received your order".
Amazon's fine print:
1. Gift certificates may only be redeemed at our Web site, http://www.amazon.co.uk, toward the purchase of products listed in Amazon.co.uk’s online catalogue sold by Amazon.co.uk. They cannot be redeemed at Amazon.com, Amazon.de, Amazon.fr, Amazon.co.jp or at any of Amazon.co.uk’s Auctions, zShops or Marketplace or at any of Amazon.co.uk's Trusted Partner's Sites.
2. This gift certificate cannot be used to pay for Amazon.co.uk gift certificates.
3.This gift certificate has a cash redemption value of 0.001p and is not transferable or assignable.
4. Any unused balance will be placed in the recipient's gift certificate account.
5 .If the order exceeds the amount of the gift certificate, the balance must be paid by credit or debit card.
6. Please use our Shopping Basket rather than our 1-Click ordering method when paying for an order with a gift certificate.
7. Gift certificates and unused portions of gift certificates expire two years from the date of issue, where permissible under applicable law.
8. This gift certificate can be applied to an open order by visiting the relevant Order Summary page in the "Your Account" section of our Web site.
9. Normal Amazon.co.uk terms and conditions of purchase and for using the Amazon.co.uk Web site apply.
If you have any queries, please send an e-mail to gc-orders@amazon.co.uk
